Contacting us will unfortunately not speed up this process. Refunds can take 1-5 working days to process and may take an additional 2-3 working days to reflect in your account. Refunds: If the refund is approved, you will receive an email confirming that your money is on its way. This process can take 2-3 days (and longer during high-volume periods).ģ.4. Receive & Review: When the package arrives back at the drop-off point, the items are inspected before the refund or exchange is authorized. ![]() You have 5 business/working days to drop your return parcel.ĭrop-Off by courier: Please follow the same instructions for this option as indicated under COLLECTION OPTIONSģ.3. Prepare the return parcel: Pack the product in its original packaging.ĭrop-Off: Take your return to drop-off point. once your request has been processed, you will receive an email communication informing you of the result of your request.ģ.2. email reference your order number in the subject – e.g.: 1046 Return or 1046 Exchange. Log your return request for an exchange or refund: To log a return or exchange, you are required to: What steps do you need to follow to return your purchase, for any of the reasons stated in the RETURNS POLICY section? To check that the page you are viewing is secure, look for a padlock icon within your browser.įor more information, please refer to our Privacy Policy.ģ.1. All pages that require you to enter your personal information or payment details on our site are secure, using 128-bit SSL encryption. Your security while shopping online through Topco Merchandise is very important to us, and we’ve taken all reasonable measures to make sure your credit card and personal details are kept safe at all times. How secure is your credit card and personal information? If you have any other questions about ‘PAYMENTS’ please email: for assistance.Ģ.5. ![]() Please refer to COLLECTION OPTIONS for how to retrieve your purchase.Ģ.4. Once payment has been received, your goods will be readied for collection within 48-72 hours of receiving your payment confirmation.Ģ.3. What cards are accepted for your payment?Īll VISA and MasterCard cards that are 3D Secure enabled are accepted, including international cards.Ģ.2. *The courier will be expected to present these items upon collection of your goods.Ģ.1. Copy of the email request for collection sent from your email to that of the courier's. Please further furnish the Courier Company of your choice with: Should you wish to arrange a courier to collect your goods, please make sure to inform us via email: include: com root zone.What delivery & collection options do you have?ġ6 Upper Pepper Street, Schotsche Kloof, Cape Town, 8001 Please visit IANA for more information about the. com consist of 3 or more characters and are intended for general use. Top-level domains (TLDs) are internet domain name extensions that are operated by the Internet Assigned Numbers Authority (IANA). Hostname Summary Hostname LabelĪuthoritative Information for the. Please have a look at the full domain report for for extended statistics about the website. Currently only limited information about the hostname is available.
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